IT Assistant

Job Code: 140/001/558
Industry: Plastic

Job Purpose:
The IT Assistant will support the organization’s IT infrastructure, ensuring smooth day-to-day operations, troubleshooting issues, and maintaining secure and efficient IT systems. This role will focus on network and security management to protect organizational data and optimize technology use.

Job Responsibilities:

• Provide technical support and troubleshooting for hardware, software, and network issues.
• Assist in maintaining and upgrading IT infrastructure, including servers, networks, and security systems.
• Monitor and manage system backups and recovery processes to ensure data integrity and availability.
• Implement and maintain IT security policies to safeguard sensitive information.
• Support end-users with IT-related needs, including device setup, software installations, and troubleshooting.
• Assist in procuring, installing, and managing IT equipment and software.
• Ensure compliance with organizational IT standards and procedures.
• Maintain detailed records of IT assets, support requests, and issue resolutions.
• Provide training and guidance to employees on IT best practices and usage policies.