Sales Engineer

Job Code: 066/001/520
Industry: Manufacturing

Job Brief:
The role will involve working with customers, handling sales inquiries, managing tenders, and technical queries, generating leads, and increasing sales in Abu Dhabi and Al Ain.

Job Objective:
To provide technical support to the customers and increase sales.

Job Responsibilities:

• Identify and develop new business opportunities in the Abu Dhabi market.
• Maintain and grow relationships with existing customers.
• Provide technical support to customers and address their inquiries and concerns.
• Develop and deliver technical presentations and training sessions to customers.
• Collaborate with internal teams to ensure customer satisfaction and project success.
• Monitor market trends and competitor activities and provide feedback to management.
• Achieve sales targets and contribute to the overall growth of the business.
• The primary responsibility of the Sales Engineer is to provide Pre-Sales product knowledge and solutions. Partner with the Sales/Business Development team to close deals and achieve sales goals.
• Identifies business opportunities by researching, identifying prospects, and analyzing sales leads.
• Prepares sales reports by collecting, analyzing, and summarizing information.
• Supports the salesforce and leads the technical aspect of the selling process including the developing and conducting of professional product presentations and demonstrations to generate sales and meet revenue objectives.
• Increase the sale of products by establishing contact and developing relationships with prospects and recommending solutions.
• Carrying out tender responses, answering and expanding on functional/technical requirements within complex tender documents of potential clients.
• Actively research and maintain a thorough understanding of our own products and competitors' strengths and weaknesses.
• Working with the Business Development team to ensure that all sales documentation and collateral are kept up to date.
• Provide high-quality sales support and develop cost-effective, resilient, innovative, and reliable based on the most appropriate and latest technologies to win proposals and/or tenders and achieve high customer satisfaction for the services rendered.
• The Sales Engineer is expected to keep himself up to date on the latest technologies and products in the market. Works closely with the sales team and is the go-to internal technical resource for the team.
• Proactively engage the customers primarily for all Pre-sales technical matters. Use your in-depth product knowledge and technical skills to suggest and potentially develop product solutions for prospects.
• Act with urgency and precision to give users best-in-class pre-sales support. Propose technical and creative business solutions in support of sales objectives.

Job Requirements:

• Bachelor's degree in Engineering or a related field.
• At least 3-4 years of experience in sales or business development, preferably in the HVAC Solution industry.
• Strong technical knowledge of HVAC products.
• Excellent communication, negotiation, and presentation skills.
• Ability to build and maintain strong relationships with customers and stakeholders.
• Result-oriented mindset and ability to work independently and as part of a team.
• Arabic-speaking candidates are preferred.

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